Where is the clinic located?

Optimal Mental Health PLLC is conveniently located at 213 W. Institute Place Suite 500 in River North, Chicago, IL near the CTA Purple and Brown line trains and major bus routes. We are on the 5th floor. Elevator access is available. Please enter the Chicago Minds Suite and check-in. Refreshments are available for your comfort. Dr. Altidor will greet you and show you to the therapy room at the time of your visit. 

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​Where can I park?

Metered street parking is available on W. Institute Place directly in front of the building and on surrounding streets.

​The app/website SpotHero also offers low-cost parking options at multiple lots and garages nearby. Most, importantly you can reserve parking with SpotHero several days in advance of your appointment for your convenience.

 

Are you accepting new patients? 

Yes. It would be a pleasure to support you!

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Optimal Mental Health PLLC® provides individualized psychiatric care for adults experiencing:​

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• Anxiety

• Depression

• Obsessive-compulsive disorder

• Bipolar disorder

• Sleep concerns

• Grief and loss

• Post-traumatic stress disorder

• Tobacco use and nicotine dependence

• Psychiatric symptoms related to complex medical conditions

• Premenstrual dysphoric disorder

• Perinatal mental health concerns

• Other mental health concerns

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Can you tell me more about the scheduling process?

When you click "Schedule Appointment," the link will take you to our  scheduling page where you can schedule your visit. After you schedule your initial visit using our website, you will receive a confirmation email from the clinic providing you with instructions for how to access to your patient portal, a link for your video visit, and intake forms to complete prior to your visit.

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Do you accept my insurance?

We are in-network with Blue Cross Blue Shield, Allegiance, Ambetter, Cigna, Aetna, Optum and United Healthcare. We verify your insurance benefits before your visit. If you are uninsured or have a different insurance plan, self-pay options are available.

Out-of-Network Benefits

Not in-network? No problem! We’ll provide you with a superbill that you can submit to your insurance company for potential out-of-network reimbursement.

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What is the self-pay rate?

Self pay rates: initial visit $400 follow-up visit $275.

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*What is a superbill?

A superbill is a document you can provide to your insurance company for reimbursement for out-of-network visits. You may request a superbill from your provider during your visit.

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How long is the visit?

The initial visit is 60 minutes. The follow up visit is 15-30 minutes based on your needs.

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Which types of psychotherapy do you provide?

We incorporate Supportive Psychotherapy, Motivational Interviewing, Solution-Focused or Cognitive Behavioral Therapy into visits based on your needs.

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What should I do if I am experiencing an emergency or crisis?

If you are experiencing a psychiatric or medical emergency, including thoughts of suicide or self-harm, thoughts of harming someone else, severe confusion, psychosis, or an inability to keep yourself safe, call 911 or go to the nearest emergency department. You may also call or text 988 in the United States for immediate crisis support.

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This practice is not an emergency service and the website, email, and voicemail are not monitored continuously for urgent or emergency concerns. Do not use these methods to seek immediate medical or crisis assistance.

If you are experiencing a non-emergency concern that requires prompt attention, please contact the practice directly during business hours for guidance.

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